Billing

Questions?

• What payment methods do you take?
• Why do I have two charges on my billing statement for the same game?
• Which card do I have on file with Lunatix?
• When should I expect my wallet monies?
• Why was I was charged more than the face value price listed on my tickets?
• How can I cancel my reservations/tickets?

Policies

• Market rules for NCAA individuals with responsibilities within or over the athletics department
• What happens when my team does not qualify to play in the game?
• Delivery Policies
• Transaction Fees when purchasing Big Ten/Big 12 Championship and CFP National Championship
• Transaction Fees when bidding on a NBA, NHL, or College Football reservations
• Transaction Fees when selling a reservation